credit card guide

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    if you want a step by step video on how to do that , you can check out the short video below :

    You can also check this detailed guide on how to pay using Credit Card (MoonPay).

    1- Choose Bitcoin and proceed by placing order :

    2-  you will be redirected to a page where you have to copy the address and the amount to send them via MoonPay, you can also scan the QR Code to get the address directly :

    bitcoin address

    3 – Please go to https://buy.moonpay.com/

    4 – The next page, enter the amount and hit Continue

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    5 – Then Enter your Email hit Continue, it send you a code to verify your email address

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    6 – Please follow the process after these steps, need to enter some of your personal details like your email, phone number, billing address.

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    MoonPay also ask for your Card information and fill up your details then hit continue.

    If you don’t see it or don’t have online banking, try the following:

    • Wait for a few minutes and refresh your online banking as some banks may take longer to display the amount
    • Call your bank and ask if they can provide the amount
    • Try a different card
    7 – Next, you will be prompted to enter your information and upload documents. Moonpay will then verify your identity and approve your transaction, provided you have met the following requirements.
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    For mor information about verification process, please see this link as your reference:

    https://support.moonpay.com/hc/en-gb/articles/360011931677-How-can-I-verify-my-identity

    Once you’re done on the verification, you may now need to Enter your Bitcoin wallet address(see the guide below) then hit Continue

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    9 – now paste the address you copied in step 3 or you can scan the QR code in the checkout page on our website.

    10 – on our website you can wait until the transaction confirms , wait until you receive an email from Moonpay that the transaction was completed.

    Note: Just in case that Moonpay ask the following, kindly select this option:
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    Finally the amount will be transferred to us and we will begin by fulfilling your order right away!
    IMPORTANT: Please email us at [email protected] for additional assistance.
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