Refund Policy – Apollo Group TV
We understand that sometimes things don’t work out as expected. At Apollo Group TV, we strive to ensure our users are satisfied with their experience. If you’re not happy with your subscription, here’s how our refund policy works.
Refund Eligibility
Refunds can be issued if your subscription is less than 7 days old. This policy helps protect against abuse while still giving new users a fair window to evaluate our service.
Conditions for a Refund
To qualify for a refund:
Your subscription must be active for 7 days or less
You must provide a valid reason for the refund request
We reserve the right to deny refund requests if there is evidence of misuse or if the refund window has passed.
How to Request a Refund
Go to our Support Portal
Create a support ticket with your order number and reason for refund
Our team will review your request within 24-48 hours
If approved, the refund will be issued in the original payment method (Bitcoin or otherwise). Please note that Bitcoin refunds may take longer due to network confirmations.
Important Notes
Refunds are not available after 7 days
We do not refund for connectivity issues caused by VPNs or unsupported devices
All refunds are final once processed
For more questions, feel free to contact our support team. We’re here to help!